Parents/guardians are to use the school’s grievance addressing mechanism for any concerns they may have and if the matter is not addressed satisfactorily, they may then approach the School Management Committee in writing. In case the matter still remains unresolved, parents/guardians may approach the Board of Directors who shall be the final authority for the redress. The email-id dedicated for sending the concern (if any) is, grievance@indianschoolibra.com.